Make Sure Flowers Don't Stink

If you're sending last minute Valentine's Day flowers — or buying them just before the big night — be careful!

The Better Business Bureau says complaints about florists jumped 47 percent in 2011 compared the prior year.

"When buying flowers consumers should be especially careful when making the purchase online or over the phone," said Steve J. Bernas, the president and CEO of the Better Business Bureau serving Chicago and northern Illinois.

"Consumers need to review the description of the floral arrangement or any other gift purchased online or in conversation with the florist or sales person," Bernas said.

Bernas offered this advice to floral shoppers:

• Do your homework. Before ordering flowers, chocolates or any other gifts for Valentine's Day check out the company's Business Review on the Better Business Bureau's site in order to help prevent disappointment with the product or customer service.

• Allow time for shipping. Check with the retailer or check the website to make sure that you have allowed enough time for delivery by your specified date. Make sure that this date is specified clearly and guaranteed when you order.

• Be wary of any email received from an unknown sender. Do not open any unsolicited email and do not click on any links provided. Fake e-cards coming from scammers/hackers may send you an infected card or send you to a link where you are could compromise your computer's safety.